FAQ

Frequently Asked Questions

Any questions ? Peruse the frequently-asked-questions about PrintMyTransfer and screen-printed transfers in general.

If you don’t find answer to your question, please do not hesitate to contact us via our live-chat in your client account, or via our contact form !


I can't upload my file.

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The site doesn't show the size I want for my file (A3 instead of A4).

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I downloaded my file to order a OneColor transfer. After checking, a plain-colored rectangle appears instead of my file.

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I want to order a OneColor transfer with a Pantone that is not listed in Printmytransfer.com color chart.

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I want to order a FourColor process transfer with a Pantone value.

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My transfer edges don't stick

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I put my screen-printed transfer on windbreakers or nylon and my transfer doesn't stick.

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Can a Printmytransfer screen-printed transfer be put on softshell items ?

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Do Printmytransfer teams retouch the files ?

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I can't connect to my personal account.

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