FAQ

Frequently Asked Questions

A question ? Discover in this section potential questions the Printmytransfer users could meet during their order or about screen-printed transfers in general.

If you can’t find answers to your questions, don’t hesitate to directly contact us on the online chatbox, available from your personal account, or via our contact form !


I can't upload my file.

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The site doesn't show the size I want for my file (A3 instead of A4).

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I downloaded my file to order a OneColor transfer. After checking, a plain-colored rectangle appears instead of my file.

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I want to order a OneColor transfer with a Pantone that is not listed in Printmytransfer.com color chart.

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I want to order a FourColor process transfer with a Pantone value.

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My transfer edges don't stick

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I put my screen-printed transfer on windbreakers or nylon and my transfer doesn't stick.

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Can a Printmytransfer screen-printed transfer be put on softshell items ?

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Do Printmytransfer teams retouch the files ?

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I can't connect to my personal account.

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